Category: Useful information

How does RR. HH.? More than hiring and firing

You could say that opinions on HR departments are divided. We all know good professionals in the HR area. HH. However, there is also some dissatisfaction with the way certain problems are handled.

So we wanted to investigate further how well the departments of RR. HH. The short answer: not very good. But there are many ways to make small, simple improvements that could benefit both employees and businesses.

We surveyed 926 people to ask about:

  • Your opinions on how good RR. HH. does its job
  • If they would seek help or advice from RR. HH. having problems at work
  • The most unusual situations they have had to report to RR. HH.

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RR. HH., we have a problem

Some problems within the work environment are just simple incidents. Others are at a criminal level. But, how willing are we to report them to HR?

To answer this, we created a list of scenarios with certain incidents to ask respondents if they would report them. As you will see in the following image, we divide the scenarios into three categories: incidents with a crime, incidents with workers, and personal problems. The percentages in the image shown represent people who would not report them.

First of all, we are going to analyze in-depth the category of crime incidents. Think about this: 37% of people would not report being sexually harassed at work and 43% would not report experiencing discrimination.

This is outrageous. HR should solve these problems!

So the question to ask ourselves is why wouldn’t they report these incidents to HR?

  • Fear of retaliation. 46% of those surveyed said they were afraid of possible retaliation if they reported someone.
  • Lack of objectivity. 39% stated that their complaint would not be treated fairly.
  • Gender. Incidents reported by men had a 26% chance of being investigated. Complaints from women tend to be more ignored, as evidenced by this comment we received.

“A co-worker had become ‘friends’ with a student at the institute where he worked and could regularly see how he shared pornographic conversations on one of his social networks, with things that were degrading to women. I reported it and nothing was ever done.”

With these reasons in mind, it is normal that many incidents do not end up being reported within the work environment. But, regardless of whether HR works well or not, reporting abuse or discrimination is a must. Why?

You may not be able to hold the company legally responsible if you do not follow reporting procedures. This is what you should do:

  • Present a complaint. Consult your company’s employee manual and follow the established procedure. If there is no procedure, or the person you are supposed to report to is the harasser, contact Human Resources and tell them you want to file a complaint.
  • Reporting the harassment will protect your rights. Once a company learns of the harassment, it is required to take action and is legally responsible for any harassment that occurs afterward.
  • Protect yourself from the consequences. After filing a complaint, you won’t be legally fired or demoted just for reporting the problem. Yes, it could happen, albeit illegal. However, by filing a complaint you will strengthen any subsequent complaint in court.
  • Seek legal advice. These situations can and do end up in court. An attorney will be able to advise you on the best course of action.

Now let’s take a look at the category of personal problems. The mourning sample scored surprisingly low with a whopping 87% saying they would not report the death of a loved one to RR. HH. In fact, more people would report a co-worker dressing extravagantly than would report getting a divorce.

Again, this is understandable. Previous data showed that people know where and how to report problems, but are not comfortable doing so or do not trust the processes that are being followed. Another contributing factor is overly severe HR policies.

For example, it is not uncommon for companies to have policies that require “proof” of death. of a loved one if a worker has to be absent for that reason. This is something that only aggravates the pain that workers who are already suffering from the loss. Such policies make workers decide not to communicate their problems.

It stands to reason that the same factors that prevent people from reporting harassment or discrimination also apply to questions of your own. But don’t just assume that your superiors will be this cruel and indifferent. This is what you should do in case of the loss of a loved one or other personal problems that could affect you at work.

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  • Ask about the guidelines of the company, talk to your manager or human resources and follow the procedures they request.
  • As established in article 37.3, “the worker, prior notice and justification, may absent from work, maintaining the right to remuneration, for 2 days due to death, accident or serious illness, hospitalization or surgical intervention without hospitalization that requires home rest, of relatives up to the second degree of consanguinity or affinity. If the worker needs to make a posting for this purpose, the term will increase to 4 days.”

And this is not just a moral issue of human resources being more compassionate. Personal problems can end up leading to anxiety and depression. If they are not treated correctly, this can end up leading to a decrease in productivity.

In fact, who has estimated that factors such as depression or anxiety have a cost of 1 billion dollars in productivity annually? Imagine how much this figure could be reduced with greater support for workers.

Human resources departments, you have work to do. Not only out of compassion for employees but also to improve the results of your companies.

Below we will analyze the situations in which workers need to seek advice and assistance from their Human Resources team. There was one problem that stands out above the rest.

Coaching workers

When it comes to basic advice and advice, the results were amazing. Most workers will only go to Human Resources when they notice that the money does not arrive.

Unfortunately, even the Salary issues don’t get the attention they deserve, as respondents showed.

“There were a couple of times when I just didn’t get paid. Human Resources admitted the mistake. But instead of paying me on the spot, they decided to wait two weeks for the next payment.”

So why are the payroll and benefits issues so clearly highlighted in the results? 82% of our respondents would comment to Human Resources.

It seems quite logical. People need their payroll and they have to. Life is expensive. On the other hand, our survey shows that there is little confidence that RR. HH. can solve other important worker problems. If wage disputes are the only thing RR. HH. you can help workers, why not fire them and hire an outside company to take care of the payroll? Tempting but ill-advised.

This is because employers must also think about the other side of the equation. Good human resource practices make employees more engaged. More engaged employees are more productive.

And having productive workers less likely to make compensation claims for mishandled workplace incidents also has a direct effect on the bottom line. More profit, less operating expenses. But then, what do workers really think about their fellow HR workers?

Good friends

For this section of the survey, we took a look at the most common criticisms of human resources. From there, we formulated them as statements to ask whether he agreed.

Here’s what we found.

Statements Disagree
RR. can be trusted HH. 50%
RR. HH. is technologically up to date 43%
RR. HH. gets too involved in office politics 44%
RR. HH. is consistent in making decisions from him 50%
RR. HH. has the information you need at the moment 42%
RR. HH. you do not have enough experience working with people 55%
RR. HH. focuses more on procedures than people 52%
RR. HH. offers effective advice for career planning 44%
It is difficult to get a quick and direct response from RR. HH. 60%
RR. HH. cares more about his department than about others 64%
RR. HH. side with the worker 69%
RR. HH. does not have enough experience about business 66%

If these data didn’t convince you that HR is far from perfect, then maybe it is. Workers just don’t trust their HR teams. The data that most supports this statement is the following:

Just take a look to what one of the respondents said regarding a problem that many workers go through:

“I never informed RR. HH. about no problem. Basically because I don’t trust them. The lady in charge of Human Resources was a gossip and didn’t want any of my personal problems to reach the ears of the entire company.”

Imagine that feeling in jobs across the country, and it will show. Of course, a great deal of work is needed to change this. Ultimately, HR must live up to its name if it wants to improve its reputation. They need to treat their resources as humans.

Plus, HR professionals seem to know, too. Maintaining employee engagement was named the biggest human capital challenge in a survey of professionals HRM conducted by the SHRM.

So employees know that something needs to be done, and so do HR professionals. What can we do to fix it?

Well, this may be the beginning. Dr. John Sullivan wrote a great piece for TLNT, in which he suggested some actions that can be taken:

  • Pay attention to the numbers when trying to increase trust. Monetically quantifies the commercial consequences, resulting from the reduction in worker confidence. Use these numbers to change behaviors.
  • Look for employee confidence through data. Use data to identify the best ways to measure employee confidence and identify the specific factors that contribute to it.
  • Become more responsive. Employees are almost universally frustrated with the lack of response from HR It is essential to continuously measure and improve the time it takes for Human Resources to respond to employees. It is also essential to measure the satisfaction of responses to ensure they meet expectations.
  • Develop effective listening mechanisms. Almost all definitions of trust include the HR provision And the management to listen. Use the data to determine which forums, processes, and mechanisms are viewed by your employees as the best ways for HR. and HH. Become an active listener.
  • Be more proactive in communications. Don’t hide problems from employees or wait for them to explode. Communicate proactively with workers using multiple approaches to issues that may concern them.
  • Be transparent. Suppose most employees, especially younger ones, have reached expect transparency. And that means HR must provide detailed information about your goals, why rules and policies are necessary, and how HR processes work. HH.
  • Fully explains the role of human resources. It begins by explaining the role and objectives of HR during onboarding. It also clears up any HR biases on business performance and performance and identifies areas where HR strives to act as a neutral party.
  • Helps increase productivity. Finally, turn human resources into a productivity improvement hub. Rather than focusing exclusively on regulations and legal compliance, HR professionals should spend more time helping employees and managers be more effective and productive.

Obviously, fix RR’s bad reputation. HH. It will take a lot of work and commitment from everyone involved. But the payoff will be worth it: happier, more productive workers and a more profitable business.

Lastly, let’s talk about the most common problems HR teams face.

The biggest problems

We posted an open question to finish the survey. Just to make sure we weren’t missing anything. So what was the most unusual issue that respondents had to report to Human Resources? The answers speak for themselves.

The best of the worst

These were the 5 most reported problems towards RR. HH. by our respondents. First of all, please note that we are sensitive to the fact that racism/discrimination is a criminal act and far worse than the other issues mentioned here. We do not seek any intention to downplay it. This is purely a representation of the responses we receive.

Fun fact: Body odor was also one of the most unpleasant situations mentioned in a previous survey. 50% of those surveyed rated it as frustrating. We receive data on alcoholism as well. In another of our “deadly sins at work” surveys, we found that 48% of workers have seen someone under the influence of alcohol at work.

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Rat surgery, videos of cats and twerk with the trash

And, among the open responses, these were the strangest. Who said work is boring?

  • Changing clothes in cubicles from other people’s work
  • I needed to take a day off because my girlfriend’s rat (pet) was being operated on just on Valentine’s Day
  • A co-worker was watching videos with cats
  • I was being harassed by a co-worker who tried to murder me
  • A partner had horrible bad breath
  • A partner was twerking a trash can

Conclusion

Unfortunately, the critics to RR. HH. appear to be well-founded. These were the key findings of our survey:

  • People lack the confidence to report even the most serious problems at work.
  • Very few people would seek advice or HR help, they would only talk to them when money is at stake.
  • There is a real lack of faith in HR’s objectivity and reliability.
  • There are some really weird and wonderful work problems.

But luckily, there is a way to go. It will require work and commitment from both parties to solve HR image problems. Achieving it will help both employees and employers alike.

Submit a Resume to Kiabi: Step-by-step guide with examples

Fashion gives people an idea of ​​who you are as an individual. The resume gives the recruiter an idea of ​​who you are as a professional.

If your dream is to work for a clothing brand with an international presence, you have come to the right place. In this guide, I will teach you how to send your CV to Kiabi and I will give you the best advice so that the selector can not resist interviewing you.

You may think that you should post your CV in Kiabi is a simple thing, but the truth is that it is a long and unusual process. In addition to your traditional resume, the company also asks you to fill out various forms online, and until you complete an interactive game in which you will have to save passengers from a shipwreck. Yes! Just as you hear it! But don’t worry, in a few minutes you will become an expert and will be able to overcome any obstacle in the hiring process.

Table of Contents:

  • Steps to send your resume to Kiabi
  • Additional Tips for your Kiabi CV
  • Example of a Kiabi CV
  • How to make your Kiabi CV

Steps to Submit your Resume to Kiabi

The first step to getting a job at Kiabi is to access their job portal. To achieve this, you can enter their official website and scroll to the bottom of the page. Once there, you just have to click on “Work at Kiabi”. However, you can skip this step and go directly to your recruitment page.

To see the job offers, the first thing you have to do is click on the “I want to be Kiaber” button.

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Check all the vacancies that the company has available. Identify the one that is of interest to you and read the details to know the requirements they request. If you meet them, then just click the “I want to be Kiaber!” Button again.

To begin the job application process for Kiabi, the first thing you will have to do is select your gender. Similarly, the platform will ask you to attach a photo, but if you don’t have one on hand, or you don’t know how to choose the best photo for your resume, you can postpone this step and send it later.

Complete the form with your contact information and your official identification information. To finish, accept the terms and conditions and click on “Upload your resume and move on”.

Now you are ready to submit your Kiabi resume. The platform gives you the option to upload it at another time, but if you don’t want to wait, just select the option “Right now”.

In the following steps, you will need to provide more information about yourself and your job expectations. This is the information that the Kiabi online application form will ask you to:

  • Zip code
  • Places where you would be willing to relocate
  • Name of your position
  • Experience in the fashion industry
  • Academic training
  • Languages
  • Date of birth
  • Basic skills

After completing this section, the platform will allow you to edit your personal information. However, if you do not want to modify any data, you can proceed to the next section of the process. You just have to click on “Access the second phase”.

Phase 2 consists of a practical test. The format is an interactive game that will help the recruiter to know more about you. This part requires 20-30 minutes to complete and a good internet connection, so take that into account before you begin.

The game is about a fictional shipwreck in which you are one of the passengers. Through a series of tests you will have to demonstrate your skills to bring all the survivors to dry land. Follow your intuition and common sense to pass all the stages.

Once you have completed all the phases of the game, you will have finished the application process of employment. Now you just have to wait for the selector to be surprised with the high quality of your Kiabi CV.

Additional tips for your Kiabi CV

Kiabi’s job application platform is quite complete and asks you for enough information so that the recruiter knows more about your profile. However, there are a few things to keep in mind when writing your Kiabi resume.

  • If you had a chance to review the application process, you will surely realize that Kiabi is a very creative company. Try to reflect that creativity in your CV.
  • Based on the interactive game, it is clear that the company is looking for people with leadership, decision-making, and teamwork skills. Other skills such as multitasking and negotiation skills are also assessed, so try to include them on your Kiabi resume.
  • If you have experience in the world of fashion, add that! It can give you points before the recruiter.

As a bonus, the Kiabi platform does not allow uploading additional documents to the resume, so you will not need to include a cover letter.

Example of Resume for Kiabi

Mauricio Franco Olachea

Phone
854 52 10 21

Email
[email protected]

Professional Profile

Finance degree student looking to join the Kiabi team as Store Manager. As a store manager at Eggo Kitchen House, I have had the opportunity to develop my leadership skills and guide a team of 10 people through daily tasks. I would like to use my empathy and decision-making skills to help Kiabi provide the best customer service and achieve company goals.

Experience

Store manager

Eggo Kitchen House

Madrid

April 2018 – Present

  • Project management and implementation of processes to maintain the daily operation of the store
  • I exceeded the sales goals by 15% during the last quarter of 2019
  • I provided training to the 5 new team members
  • Stock control and deal with the 25 different suppliers of the store

Sales clerk

Calzedonia

Madrid

February 2015 – March 2018

  • Friendly and efficient attention to the branch’s customers
  • I obtained a customer satisfaction index of 9.7
  • Responsible for the order and cleanliness of the store

Education

Degree in Economics and Finance

Universidad Autónoma de Madrid

Expected graduation date: June 2021

Skills

  • Management of projects
  • Attention to detail
  • Oral communication
  • Stock control
  • Customer service
  • Accounting and finance

Languages

English level B2

Additional courses

Sales techniques and marketing management – IEBS School

If you need more examples of CVs adapted to different companies, check the following guides:

How to make your Kiabi resume

Choose the format for your Kiabi CV

Just as Kiabi values ​​the simple, but attractive designs in his garments, he also values ​​them in the resumes that He receives. That’s why properly formatting your Kiabi CV is an essential step before you start typing.

Consider these points to make your resume look its best:

  • Use an A4 size sheet
  • Set margins of 2.5 centimeters
  • Choose a clear and easy to read font
  • Use 1.5 line spacing to make the text more readable
  • Kiabi accepts various CV formats such as doc and jpg, but it is best to opt for the PDF extension as it helps keep the overall layout

We recommend using the reverse chronological resume format, as it allows you to show your most recent experience first. However, there are many types of format for your resume that you can use depending on your profile. Review its characteristics and choose the one that best suits you.

Start with a goal or professional profile

The first step in surprising the recruiter with your Kiabi resume is choosing between a goal or a professional profile. Although it may seem like a difficult choice, the truth is that it is not. It all depends on the years of experience you have.

Just follow these guidelines:

  • Write a career objective if you do not have much professional experience (less than 5 years) or if you still follow studying. Focus on what you want to achieve in your career and explain how your goals coincide with those of the company.
  • Write a professional profile if you have more than 5 years of experience. In this paragraph, you will be able to explain what are your main skills and your most outstanding achievements in your field of work.

Give priority to your experience

Although Kiabi’s online job application system has a section for you to talk about your past positions and your experience in the fashion world. However, it does not allow you to detail your main responsibilities and achievements in-depth, which is why you need to add it to your Kiabi resume.

To write an experience section that will catch the eye of any recruiter, include the following:

  • Job name
  • Company name
  • Company location
  • Start and end dates
  • Three or four points explaining the tasks of your employment and your achievements

Don’t forget to include numbers and hard facts to give more strength to your achievements. If they are quantifiable, the recruiter will have a better idea of ​​your capabilities.

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Talk about your education

The education section is more important than you think. Proving your academic knowledge can make the difference between a “hired” and a “rejected” So consider adding the following:

  • Name of the degree
  • Academic institution
  • Year of commencement and graduation

In case you have not graduated, please include your expected graduation date. Similarly, you can also add your notes or a relevant academic project.

Pay Attention to Your Skills

The key to writing an exceptional experience section on your Kiabi resume is personalization.

You wouldn’t wear a beach dress to a formal dinner, would you? Well, in the same way, you cannot include clerk skills when applying for a Visual Merchandiser job at Kiabi. Therefore, before writing this section, you should read the description of the offer and identify the skills that the coach is looking for. Choose 5 or 6 that match your profile and then add them to your Kiabi resume.

This part should include hard skills and soft skills, however, pay special attention to the latter.

Consider additional sections

Accessories add an extra touch to your wardrobe. Likewise, the additional sections give you the boost your Kiabi resume needs to surprise the recruiter.

The additional information you add may depend on the job you are applying for, but here are some examples of extra sections you can add to your Kiabi CV:

  • Languages
  • Courses and certifications
  • Awards and recognitions
  • Hobbies
  • Volunteer work

Pro Tip: 2 out of 3 job postings ask their employees to speak more than one language. However, it is not enough just to mention what foreign language you speak, you have to prove your level using the European Framework for Languages. So don’t forget to specify it.